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Shipping and Delivery Policy

Dr. Shikha Bansal's clinic sells no physical goods online. Consultations and treatments paid for on this website are delivered at the clinic in Sushant Lok 1, Gurgaon, or by video call.

Last updated 3 November 2026

Nothing is shipped

Dr Shikha B Aesthetics LLP sells no physical products on this website, and nothing is dispatched by post or courier. Every payment taken on drshikhabansal.com is for a medical service: a consultation, a treatment or surgery with Dr. Shikha Bansal.

How services are delivered

  • Consultations, treatments and surgery take place in person at the clinic: Dr. Shikha Aesthetics, B-721, Ground Floor, Sushant Lok 1, Opposite Sushant Arcade Market, Gurgaon, Haryana 122009, India. The clinic is open 7:30 AM to 9:30 PM, seven days a week. Directions are on our contact page.
  • Video consultations are delivered as a WhatsApp video call with Dr. Shikha, on the number you give us, at the time confirmed with you.

After you pay

  1. Razorpay sends you a payment confirmation by email or SMS as soon as the payment goes through.
  2. The clinic team confirms your appointment date and time on WhatsApp or by phone within one working day.
  3. Your receipt is given to you at the clinic, or sent to you by email or WhatsApp for a video consultation.

If you have paid and heard nothing from us within one working day, write to [email protected] or WhatsApp +91 96021 73742 with your payment ID.

Prescriptions and after-care supplies

Any medicines or after-care items Dr. Shikha prescribes are bought by you from a pharmacy. The clinic does not sell or ship them.

Patients travelling from outside Gurgaon

If you are coming from another city or country, our international patients page explains how the video consultation, your stay in Gurgaon and follow-up work. The clinic does not arrange travel, transfers or accommodation.

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